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How to reach AHMEDMEDIAGROUP about any app, and what to include.

To contact AHMEDMEDIAGROUP about any app, use the contact chat on ahmedmediagroup.com. We do not publish an email address.

Steps

  1. Open ahmedmediagroup.com and go to the Get In Touch section.
  2. Ask your question in the chat. Cosmo, our assistant, answers questions and helps with support.
  3. If you want the team, say so. Cosmo takes your details and passes your message on. We read every message.

What To Include

  • The name of the app.
  • The device you use and its system version.
  • The app version. In Travelyfe it is at the bottom of Settings.
  • What you expected, and what happened instead.

Travelyfe

You can also reach us from inside the Travelyfe app. Go to Account > More Options > Settings > Request Support. See Change Your Settings.

Check Whether Everything Is Running

The live status page at status.ahmedmediagroup.com shows whether our website and every app are up, with uptime for the last 90 days. If it shows a problem, nothing is wrong with your device: try again later. If everything shows as running and you still have a problem, use the steps above.